You will receive an email when your order is despatched. Please check your junk folder if you do not see an email from us.

Please be aware that My Holibob Bear is packed in a white cardboard box and won’t fit through a standard letter box. We send the parcels via a courier, so you will need someone to be available at the address provided to receive the parcel.

Before contacting us to report a lost or delayed parcel, please check for a card through your door from a courier. Standard delivery typically takes 3-5 working days.

If there is still no sign of your parcel, please contact us look into it further for you.

Shipping is limited to UK customers at present. Watch this space to see if My Holibob Bear heads off on more adventures in the World!

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